In a cooperative it can be difficult to know where to turn when there is an issue or problem. Please follow these general guidelines if you need assistance or are experiencing difficulty in some area of your school experience:
Additionally, Maple Street can make arrangements to have a grievance meeting in a language family members can understand. Please contact the director to arrange for language support during a meeting.
Finances: If you are experiencing financial difficulty, if you are late paying tuition, if you are confused about financial policy or billing, please contact the Business Manager or the Finance Committee Chair as soon as possible.
Classroom: If you or your child is experiencing a problem in the classroom or with the program, please first discuss the issue with your child’s teacher or with one of the Classroom Support Co-Chairs. If you need to discuss a problem you are having with a particular teacher, please make an appointment to discuss it with the Director.
Co-op Committee Duties: If you are having difficulty completing your co-op committee duties, if you do not understand clearly what your duties are, or if you have future obligations to your committee that you know you will not be able to meet, please contact your committee chair as soon as possible to make alternative arrangements or to schedule make-up work.
Other: If you are experiencing a problem at the school other than those outlined above or have questions about your co-op membership obligations, you may contact the Parent Helper for your child’s class or one of the Membership Committee Co-Chairs. If you do not feel you can approach any of the above-mentioned staff or board members, you may air your grievance with the Executive Board of Directors. Please contact a Board Co-Chair to schedule a hearing with the Executive Board to discuss the issue.